How to Deposit Crypto Using the OKX App: A Step-by-Step Guide

Video Guide

Depositing Crypto via the OKX App

Follow these simple steps to deposit crypto into your OKX account using the mobile app:

Step 1: Access the Deposit Page

There are two ways to initiate a deposit:

1. Direct Access:

   • Open the OKX app and tap Deposit from the homepage.

2. Via Assets Section:

   • Open the OKX app, navigate to Assets, and select Deposit.

Step 2: Select Crypto and Network

• Choose the crypto asset you wish to deposit.
• Select the deposit network (ensure it matches the network on your withdrawal platform).

Step 3: Generate Deposit Details

• Your deposit address and QR code will be auto-generated.

Step 4: Choose Destination Account

• Under Deposit to, select the OKX account where you want the funds credited.

Step 5: Complete the Deposit

• Option A: Tap Copy to save the deposit address and paste it into your withdrawal platform.
• Option B: Scan the QR code with your withdrawal platform’s app.

Step 6: Share Deposit Details (Optional)

• Tap Share Deposit Details to send the information to friends or family.

👉 Discover more OKX deposit tips

Key Considerations

1. Network Matching:

   • Always confirm the crypto and network selected on OKX match those on your withdrawal platform. Mismatches result in permanent asset loss.

2. Minimum Deposits:

   • Check the minimum amount and confirmation requirements listed on the deposit page. Transactions below the minimum won’t be credited.

3. Tags/Memos:

   • Some assets (e.g., XRP) require a tag/memo (a numeric code) alongside the deposit address. Omitting this may lead to lost funds.

FAQs

1. What if I send crypto to the wrong network?

• Funds sent to an incompatible network are typically irrecoverable. Always double-check network selections.

2. Why hasn’t my deposit arrived?

• Possible reasons:

  • Insufficient confirmations on the blockchain.
  • Amount below the minimum deposit.
  • Incorrect tag/memo used (if applicable).

3. Can I deposit any cryptocurrency?

• Only assets listed on OKX are supported. Verify availability in the app’s Deposit section.

👉 Troubleshoot deposit issues here

Final Notes:

• Deposit times vary by blockchain congestion.
• For security, avoid sharing deposit details publicly.
• Contact OKX support for unresolved issues.