When a wallet undergoes maintenance, deposits and withdrawals are temporarily suspended. In such cases, besides choosing an alternative network for transactions, you can also set up notifications to stay updated on the latest status of these services.
Below is a step-by-step guide to configuring alerts for deposit and withdrawal pauses.
Step-by-Step Guide to Setting Up Alerts
- Open the Bybit App: Navigate to the "Assets" tab at the bottom of the screen.
- Select "Deposit" or "Withdraw": Choose your preferred cryptocurrency and network chain.
- Enable Alerts: Tap "Set Alert" to receive notifications for service interruptions.
👉 Track real-time deposit/withdrawal statuses
Common Reasons for Deposit/Withdrawal Suspensions
1. Software or Hardware Upgrades
Bybit prioritizes platform security by scheduling regular wallet maintenance. During upgrades, deposit/withdrawal services may pause temporarily to ensure seamless and secure transitions.
2. Hard Forks
During hard fork deployments, services are often suspended to align with new blockchain protocols and prevent inconsistencies.
3. Network Congestion
High traffic on blockchain networks can slow transaction processing. Pauses help manage load until congestion eases, ensuring efficient operations.
4. Insufficient Hot Wallet Balance
Transactions may halt if hot wallet funds are low, resuming only after replenishment to guarantee smooth processing.
FAQ Section
Q1: How long do wallet maintenance pauses typically last?
A1: Most upgrades complete within 2–4 hours, but complex updates (e.g., hard forks) may take longer.
Q2: Can I cancel a withdrawal during a pause?
A2: No. Once initiated, withdrawals cannot be canceled until services resume.
Q3: Are funds safe during maintenance?
A3: Yes. Bybit employs robust security measures to protect all assets during upgrades.