Matrixport Announcement on Supporting Ethereum's Merge Transition

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Dear Matrixport Users,

The Ethereum Merge upgrade occurred at Terminal Total Difficulty 58,750,000,000,000,000,000,000, transitioning Ethereum's consensus mechanism from Proof-of-Work (PoW) to Proof-of-Stake (PoS) on September 15, 2022 (Singapore Time).

Key Measures During the Merge Transition

1. ETH Deposits and Withdrawals

Matrixport temporarily suspended ETH and ERC-20 token deposits/withdrawals starting September 15, 2022, at 07:30 SGT. Services resumed after network stabilization.

2. ETH Hard Fork Asset Distribution

If new tokens were created post-fork:

3. Trading Services

4. Financial Products

Fixed Income: ETH purchases suspended; expiring orders after September 14, 20:00 wouldn't qualify for ETHW.

Flexi Savings: ETH deposits automatically received ETHW without withdrawal.

Dual Currency Investments: ETH holdings during snapshot received proportional ETHW.

Trend Products: ETH-based products paused until post-fork.

Structured Products: ETH positions during snapshot qualified for ETHW.

Collateralized Loans:

Leverage Products:

Staking: Flexi Staking ETH required redemption by September 13 to qualify for ETHW.

FAQs

Q: When did the Merge occur?
A: The transition happened at block height 15,537,394 (~09:30 SGT September 15, 2022).

Q: How was ETHW distributed?
A: Users received 1 ETHW for every 1 ETH held during the snapshot.

Q: Could I trade ETH during the Merge?
A: Yes, spot trading continued uninterrupted except for fiat-ETH purchases.

Q: What happened to my ETH loans?
A: Borrowers needed to maintain adequate collateral or repay before September 13 to avoid ETHW deductions.

Matrixport remains committed to asset security throughout market transitions.

👉 Explore secure crypto solutions for evolving blockchain ecosystems.

Disclaimer: Merge timing and details followed Ethereum Foundation announcements. Policies subject to change per platform terms.