Recharging your Pay account is simple with two primary methods: exchange deposits and on-chain transfers. Discover four convenient entry points to add funds:
- [Recharge] button below your homepage balance
- [Recharge] button in your balance details page
- [Recharge] button in the rewards section
- Low-balance alerts during payments
Section 1: Exchange Deposits Made Easy
Step-by-Step Process:
- Navigate to Pay's homepage and tap [Recharge]
- Select [From Exchange] → [Next]
- Enter deposit amount on the asset page
- Confirm transaction details → Tap [Add]
👉 Need an exchange for deposits? Start here
Security Note: Transactions exceeding daily limits may require two-factor authentication.
Section 2: On-Chain Transfers Explained
Receiving Crypto to Your Pay Account:
- Click [Recharge] → [On-Chain Receive]
- Choose your network (e.g., X Layer)
Access your unique:
- Deposit QR code
- Wallet address (copyable)
Sending from External Wallets:
- Open wallets like MetaMask
- Select matching network (e.g., X Layer)
- Paste copied address or scan QR
- Enter amount → Confirm transfer
Current Network Support: X Layer only. For TRON/ETH transfers, use the [On-Chain Receive] function.
Key Features Comparison
| Method | Processing Time | Minimum Fee | Supported Assets |
|---|---|---|---|
| Exchange Deposit | Instant | 0.1% | USDT, USDC |
| On-Chain Transfer | 2-5 minutes | Network fee | All supported tokens |
FAQ Section
1. Why can't I access exchange deposit?
This feature requires sufficient USDT/USDC in your exchange funding account (not trading account). Low balances automatically redirect to on-chain transfer.
2. Why don't I see my exchange balance?
Possible reasons:
- Assets in trading account instead of funding account
- Frozen/locked assets excluded from available balance
3. How long do deposits take?
- Exchange: Typically seconds
- On-chain: 2-5 network confirmations
👉 Track your transaction status here
4. Can I cancel a deposit?
All transactions are irreversible. Transfer funds back to your exchange account if needed.
5. What are the deposit limits?
- Tier 1: $1,000/day
- Tier 2: $5,000/day (with KYC verification)
6. Which networks support instant deposits?
Currently X Layer offers near-instant transfers with 2-second block times.
Pro Tip: Bookmark your Pay deposit address for frequent transactions. Always double-check network selection to avoid lost funds.
For advanced users: Consider scheduling recurring deposits during low-fee periods for cost efficiency.